FAQ

{THE AND} Card Game 

How can I buy {THE AND} Card Game??

You can buy it right here on our online shop OR grab one at our {THE AND} Live events.

How many players does the game support?

{THE AND} experience works best with one-on-one conversation. However, some editions can be played with multiple people at one time.

What’s the age range?

The Couples game is meant for ages 16+ because it contains sexually explicit material. All other editions can be played with all ages! 

How long does it take to play?

The experience is designed to be played with 12 questions on each side, fostering conversations anywhere from 40 - 90 minutes. But feel free to ask as many or as few questions in each session.

What are the rules?

We outline the steps you should take to play on the back of the box, but the only rule for players is to BE HONEST.

What is {THE AND}?

{THE AND} is an Emmy award-winning interactive documentary project that puts the viewer right in the intimate space of different relationships. With over 200 couples filmed worldwide and millions of views, the project continues to grow and create the first digital database of human relationships.

Why does this game exist?

Many people reached out wanting a chance to experience our documentary experience. So, we created a version using 199 of the same questions you see in our videos, so fans can take the experience home. {THE AND} Card Game lets you laugh, love, and cry with those who are close to you through powerful and honest conversation. 

Are there more relationship decks in the works?

There are! We may also be working on new experiences for you to take home 😏

How can I see your other projects?

Most of our videos have been published on our YouTube channel: www.youtube.com/theskindeep

Here are the sites for our interactive experiences:

{THE AND}: www.theand.us   The Dig: www.thedig.tv

 

Orders & Shipping

 

Do you ship internationally?

You bet!

How quickly do you ship orders?

Depending on where you’re ordering from, it will take 3-5 business days and then the time for usps transit (domestic is 2-4 days and international is 6-30 days dependent on customs clearance). International orders are country specific and some may be subject to additional customs charges.

How can I return my order?

If you’re interested in returning your order, be sure to reach out to us within 30 days of your initial purchase so we can send you a return label. Please note that we’ll only offer refunds if your card game is in its original, unopened condition. Customers are responsible for the cost of return postage.

I made a mistake in my order, what should I do?

Our fulfillment center automatically processes shipments every couple of hours. In most cases, we won’t be able to do much in regards to changing your order information. That being said, send us an email at contact@theskindeep.com and we’ll try our best to help you out (the sooner we know, the better)!

Can I cancel my order?

Yes! Just be sure to let us know within 24hrs of placing the order and we’ll do our best to catch it before it’s shipped out. If you reach out after our 24hr window, we can move forward with your order as a return.

Can I add a gift note to my order?

At this time, we’re unable to offer the option of including customizable notes to be included in order shipments. However– we recommend sending a recording of your message or video chatting to make your gift even more personal! Can you tell we like human connection?